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Wayzata Nautical Customer Service

Payment Methods

We accept payment by Visa, MasterCard, American Express and Discover.
Credit card orders are accepted online or by phone.
We also accept payment by PayPal.
At this time we do not accept personal checks, money orders or cashier's checks.

Placing Your Order at www.wayzatanautical.com

We're serious about the safety of your personal information. Our website is run on the Yahoo! Store Platform. Yahoo! Store's secure server with SSL protects your credit card and personal information. Additionally, our site is verified by ControlScan to help ensure we provide a safe shopping experience for our customers. Please see our Privacy Policy for additional details.
Internet Explorer users should see the LOCK (secure) symbol when you check out.
Firefox users should see the unbroken key symbol when you check out.
Shortly after placing your order you will receive an e-mail confirmation of your order.
Please note that some quantity discounts, free shipping on certain internet specials and expedited/international shipping fees may NOT be shown on this confirmation. They will be reflected on your final invoice. Please contact us with any questions you may have regarding your order.


Placing Your Order By Telephone

Orders are accepted by phone at 800-980-2639. Phone hours are weekdays (Monday - Friday) from 9:00 a.m. to 5:00 p.m. Pacific time.


International Shipping Policy
Please click here to read our International Shipping Policy.

Return and Exchange Policy - Our 100% Satisfaction Guarantee

Your purchase is not what you expected or doesn't match your decor? Not a problem! With Wayzata Nautical your satisfaction is 100% guaranteed! You may return or exchange items within 30 days of the delivery date of your order. No returns or exchanges after 30 days. No exceptions.

Return any unsatisfactory item within 30 days of the delivery date for a full refund of the item price, excluding shipping costs. If you received free shipping on your order, please be aware that if you return one of these products our actual outbound shipping costs will be deducted from your return refund.
Wayzata Nautical offers free exchanges (no restocking fees) when you exchange your product for one of equal or greater value. If you received free shipping on your order, please be aware that if you exchange one of these products our actual outbound shipping costs will be deducted from your exchange amount.
Contact us by email at Customer Service for a Return Authorization (RA) and instructions for your return/exchange. Please include your name, contact information, order number, item number(s) you wish to return/exchange and the reason for your return/exchange in order to expedite your service.
Returns and exchanges are NOT accepted without a Return Authorization.
Please contact Wayzata Nautical about any returns or item questions, not the manufacturer.
You are responsible for the shipping fees to return items to our warehouses for a refund or exchange.
All merchandise must be in original condition and packaging. If an item has been assembled it is not eligible for return or exchange.
Special orders and personalized orders are not eligible to be returned or exchanged.
Orders to international destinations (Canada) are not returnable/exchangeable.
Large volume orders $1000+ and/or over 50 pieces may be subject to a 15% restocking fee if returned. Please call us for details.

Reporting Damaged Goods or Lost Shipments

DAMAGED shipments and/or packages which appear to be damaged should be refused at the time of delivery.
Please e-mail us at Customer Service or call us at 800-980-2639 in case of damaged items or lost shipments.

Contacting Wayzata Nautical

E-mail is a very good way to contact us. We respond to emails throughout the day and you will always receive a reply within one business day.
You may email us at: Customer Service.
You may also reach us by phone at 800-980-2639 (US).
Phone hours are weekdays (Monday - Friday) from 9:00 a.m. to 5:00 p.m. Pacific time.
If you have a question about your order please make sure your e-mail/voicemail includes your name, contact information and order number.

Price Changes

Prices in this catalog are subject to change without notice. Please e-mail us at Customer Service if you have any questions about prices.

Use of Products

All of our products are designed for use in the United States. It is your responsibility to use them in compliance with all local laws. Some restrictions may apply. Not all items can be shipped by all methods or to all addresses.

Other Fine Print

All sales are subject to the following terms and conditions:

Customer acknowledges agreement with these Terms of Sale by using this website and/or the placement of an order to purchase a product from Wayzata Nautical regardless of the method of order. Reasonable efforts have been made to inform you of these policies, and your unfamiliarity with them does not mean that they do not apply.

In addition, by placing an order on this website Customer represents that he/she is eighteen years of age or older, that he/she is the same person as named on the credit card used to make the purchase or that he/she has authorization from the credit card owner to use such credit card, and that all information he/she provides is accurate and complete.

All sales shall be deemed made in the State of Minnesota, USA, regardless of the location of the customer. The Terms and Conditions of this sale and any sale hereunder will be subject to the laws of the State of Minnesota, excluding its choice of law rules.

Wayzata Nautical reserves the right to substitute comparable products of equal or greater value to the customer's original order for out of stock items. In the event we do not have sufficient inventory to ship your order, we will notify you by phone or e-mail. At that time we will provide you with the opportunity to accept the comparable product or cancel the order.

Product packaging displayed on the website may not match the product packaging shipped to the customer.

Any sales, use or applicable tax is based on the location to which the order is shipped. Any other tarrifs, duties, taxes, customs, etc are the customer's responsibility--no exceptions.

All sales are subject to sales and use taxes for sales to residents of all States where sales and use tax is applicable, unless there is on file with Wayzata Nautical at the time of the sale a valid resale exemption certificate or direct pay certificate.

In the event any section or portion of a section of these Terms of Sale are deemed invalid, illegal or unenforceable, that section or portion of a section shall be stricken from the Terms of Sale, and remaining terms shall continue in full force and effect.

Wayzata Nautical shall not be responsible for damages or delays resulting from Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure and embargo.

These Terms of Sale may be modified from time to time by Wayzata Nautical without notice, and are current as of the date of the current website.




Customer Service